Terms of service

1. Scope

These Terms of Service govern your use of this website and any purchase made through it. The store is owned and operated by Drahoslav Michálek, with its registered address at Nová 1005/20, Nový Jičín, 742 35, Czech Republic.

2. What we sell

Our range is women’s apparel — vests, knit tops, blouses and shirts. Product pages describe fabric, fit and finish as precisely as possible; slight colour differences between screens are unavoidable.

3. Contract

A contract is formed when we send the order confirmation. Until then, prices and availability may change. If an item sells out between your order and our confirmation, we will contact you and refund any payment made.

4. Prices, taxes and delivery charges

All prices are stated in the checkout currency and include VAT where required. Delivery is charged separately and estimated by distance from our warehouse; the amount is displayed before the order is confirmed.

5. Processing and delivery

Orders are prepared in 1–3 business days. The estimated transit time is 15 business days. Risk passes to you on delivery.

6. Withdrawal and returns

As an EU consumer you may withdraw from the contract within 14 days of receiving the goods. The procedure, the condition requirements and the refund timeline are set out in our Refund Policy.

7. Acceptable use

You agree not to misuse this site: no scraping, no attempts to disrupt the service, no fraudulent orders or chargebacks without contacting us first.

8. Liability and applicable law

Nothing in these terms excludes liability that cannot be excluded by law. Czech law applies, and EU consumer protection rules apply where you live.

Drahoslav Michálek
Nová 1005/20, Nový Jičín, 742 35, Czech Republic
Phone: +420 737 497 599
Email: info@ourslerherklotz.shop